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FAQ

  • Q What is lead time of the products?

    A
    Within 3~5 working days after full payment completed.
    The delivery period begins when we receive the amount.
    All of our all motherboards/mini PCs and accessories have been passed the Burn-In test, QC testing before delivery.
  • Q What should I do if the motherboard/mini PC is broken?

    A If the motherboard/mini PC is naturally damaged(it is not man-made damage), and the motherboard/mini PC is still under warranty, we will accept the repair. Please contact us to get more details!
  • Q What should I do if my devices can not compatible with the motherboard/mini PC?

    A
    Sorry, this issue has nothing to do with product quality, we do not accept return the motherboard/mini PC.
    If you want to replace the motherboard/mini PC, we accept. We follow the principles "To return the overcharge and demand payment of the shortage".
    Please contact us to get more details!

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Founded in 2009, ELSKY is a national high-tech enterprise focusing on independent research and development of industrial control motherboards and computers.

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